What it is:
Human adipose stem cell culture medium Ampoule helps recovering skin which is tired and aging.
What it does:
- Inner skin boosting
- Skin problem such as psoriasis or acne
- Over 40 years old concerning with skin elastin and skin barrier function
* Better results with mask: You may apply before using FRANZ dual mask system.
If you want to know more…
Check the content of human adipose stem cell culture medium. It’s even 30% (300,000ppm).
Its anti-aging effect helps skin regenerate and improves stem cell function.
The Ampoule Improves skin barrier function and it is good for skin brightening and soothing.
Franz dual masks let the active ingredients of the Ampoule deliver into your skin effectively.
Water, Human Stem Cell Conditioned Media, Methylpropanediol, Dipropylene Glycol, 1,2-Hexanediol, Glycerin, Copper Gluconate, Glyceryl Linolenate, Glyceryl Arachidonate, Biotin, Thiamine HCl, Retinyl Palmitate, Pyridoxine, Panthenol, Sodium Ascorbyl Phosphate, Tocopheryl Acetate, Folic Acid, Cyanocobalamin, Ceramide NP, Hydrogenated Lecithin, PEG/PPG-17/6 Copolymer, Betaine, Trehalose, Xylitylglucoside, Ammonium Acryloyldimethyltaurate/VP Copolymer, Anhydroxylitol, Dimethicone, Allantoin, Xylitol, Caprylic/Capric Triglyceride, Xanthan Gum, Sodium Hyaluronate, Lecithin, Carbomer, PEG-40 Hydrogenated Castor Oil, Disodium EDTA, Polyglyceryl-10 Stearate, Magnesium Aspartate, Zinc Gluconate, Phenoxyethanol, Ethylhexylglycerin, Fragrance
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 545 Bongchunro, Gwanakgu Seoul Seoul KR 08789.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 545 Bongchunro, Gwanakgu Seoul Seoul KR 08789
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
※ In the United States, the K-packet service is a non-receivable area for the following areas :
Please check your billing address again.
Puerto Rico (PR), Virgin Islands (VI), Guam (GU), Marshall Island (MH),Saipan (MP), Samoa (AS), Palu (PW)
- Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.